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Find answers to common questions about Fluide Business, Fluide Pulse, pricing, and more.

23answers across 5topics

Getting Started

5 questions

Fluide is Africa's unified financial operating system. It includes two apps: Fluide Business — for SME owners and managers — and Fluide Pulse — for employees and individual workers. Together they connect payroll, HR, banking, lending, savings, insurance, and inventory into one platform.

Fluide is set to launch on June 30, 2026. Join the waitlist at fluidegroup.com to get early access, discounted pricing, and exclusive benefits.

Once live, register your company on the Fluide Business platform, add your team members, and connect your payment methods. Our guided onboarding takes less than 30 minutes. Join the waitlist now to be first in line.

Download the Fluide Pulse app on iOS or Android, complete the quick identity verification (under 2 minutes), and you're ready to receive salary, save, and access financial tools.

Fluide is launching first in Cameroon and Nigeria, with Kenya, Ghana, Côte d'Ivoire, and Senegal planned for subsequent rollouts. We are designing for pan-African scale from day one.

Pricing & Plans

8 questions

Absolutely. Any business can choose any tier regardless of employee count. The per-employee rate and monthly minimum will apply based on your selection.

Your subscription adjusts automatically. You're billed only for the actual number of active employees at the per-employee rate, subject to the monthly minimum of your plan.

Yes, changes take effect immediately, and we'll pro-rate the current month. No lock-ins.

No. Onboarding is free, and our team provides guided setup. The Virtual Manager premium is optional and only applies if you choose the managed service.

All prices exclude applicable local taxes (VAT, TIN, etc.). They will be added at checkout as required by law.

Yes. Pulse (earned wage access, payslips, attendance) is included at no extra cost for all employees on any Fluide Business plan.

Virtual Manager is a managed service layer (PaaS) for SMEs who lack capacity. A green-record Fluide partner (accountant, HR consultant) runs your platform: payroll, HR updates, compliance. You keep full control with scoped permissions (View/Edit/Execute), a real-time audit trail, and SLA protection. The premium is +30–50% on your base subscription, with 80–85% paid to the partner.

Visit our Developer Docs or contact our API team at info@fluidegroup.com. We provide a sandbox environment and documentation for embedded payroll and identity.

Payroll & HR

4 questions

You define your pay structure (salaries, deductions, bonuses), add employees, and run payroll in one click. Fluide automatically calculates taxes, social contributions, and net pay, and generates payslips for each employee.

Yes. Fluide is built for multi-country operations. Each entity is configured with its local regulatory rules (Cameroon, Nigeria, Kenya, etc.) and you manage all of them from a single dashboard.

Yes. In addition to salaried employees, you can manage contractors and generate payment records. The system keeps a clear distinction between employee and contractor relationships for compliance purposes.

Fluide Business includes employee onboarding and records, leave management, attendance tracking, role and permissions management, contract storage, and compliance alerts — all connected to your payroll data.

Security & Privacy

3 questions

Fluide uses AES-256 encryption at rest and TLS 1.3 in transit. Access is controlled through role-based permissions, and all activity is logged in a real-time audit trail. We are SOC 2-aligned and working toward ISO 27001 certification.

No. Your data is never sold to third parties. Aggregated, anonymised data may be used to power credit scoring for your business (with your explicit consent), giving you access to funding that would otherwise require collateral.

You may export all your data at any time. Upon cancellation, your data is retained for 90 days before permanent deletion, in accordance with our Privacy Policy. You can request earlier deletion.

Technical & API

3 questions

Yes. Fluide Connect is our developer API platform offering embedded payroll, identity verification, payments, and accounting APIs. Visit the Developer Docs or the Developers page for full documentation and sandbox access.

The Fluide sandbox is a fully simulated environment where developers can test all API calls — payroll processing, identity checks, payments — with mock data. No credit card is required. Access it from the Developer Docs page.

We provide official SDKs for Node.js, Python, PHP, and JavaScript. REST API documentation is available in both English and French. Additional SDK support is planned for Go and Java post-launch.

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Still need help?

Can't find what you're looking for? Our support team is ready to help.

info@fluidegroup.com